THOUGHTS

HOW LEADERS CAN STOP ‘LOUD QUITTING’ AND GET THE TEAM BACK ON TRACK

06/09/2023 09:12 AM
Opinions on topical issues from thought leaders, columnists and editors.

By Melissa Norman


In today’s fast-paced and competitive work environment, employee turnover is a common challenge that leaders face. However, there is a specific type of quitting that
can have a detrimental impact on team dynamics - ‘loud quitting’. Loud quitting is a workplace trend that involves an employee openly expressing his or her dissatisfaction and
disengagement, affecting not only his or her own productivity but also the morale and motivation of the entire team.


Understanding Loud Quitting and Its Impact on Team Dynamics


Loud quitting goes beyond a simple resignation. This is when an employee openly expresses his or her frustrations, complaints, and negative attitude towards his or her work and
the organisation. This behaviour can spread negativity and demotivation among others within the team, leading to decreased productivity, increased conflicts, and a
toxic work environment. Hence, it is crucial that leaders recognise the signs of loud quitting and take proactive measures to nip the issue in the bud.


Signs of Loud Quitting in the Workplace


Some of the common signs of loud quitting to look out for:


Negative attitude and constant complaining: Employees who are loudly quitting often exhibit a negative attitude towards their work, colleagues, and the organisation.
They may frequently complain about their workload, lack of recognition, or unfair treatment.


Decreased productivity and engagement: Loud quitting employees may show a significant decline in their productivity and engagement levels. They may miss
deadlines, produce subpar work, or show a lack of interest in their tasks.


Openly expressing dissatisfaction: These employees may openly express their dissatisfaction during team meetings, one-on-one discussions, or even in public
forums. They may criticise management decisions, policies, or the overall work environment.

Increased conflicts and tension: Loud quitting can lead to increased conflicts and tension within the team. These employees may engage in arguments, refuse to
collaborate, or create a hostile work environment.

So, What Can Leaders Do?


Leaders play a crucial role in preventing loud quitting and fostering a positive work environment. Here are some key steps they can take to tackle ‘loud quitting’:


Build strong relationships: Leaders should establish open and trusting relationships with their team members. Regular check-ins, active listening, and providing support
can help identify and address any concerns before they escalate. Actively seeking team members’ input on decisions, processes, and team dynamics can make
employees feel valued and engaged.


Foster a positive work culture: Creating a positive work culture is essential to prevent loud quitting. Leaders should promote open communication, recognise and reward achievements, and encourage teamwork, collaboration and mutual respect among team members. Leaders also must be sharp to notice the warning signs of loud
quitting and address conflicts promptly and fairly.


Provide growth opportunities: Employees are more likely to stay engaged and motivated when they see opportunities for growth and development. Leaders should
provide training, mentorship, and career advancement opportunities to help employees feel valued and invested in their professional growth.


Address concerns promptly: When employees express concerns or complaints, leaders should address them promptly and empathetically. Taking their feedback
seriously and working towards resolving issues can prevent the escalation of loud quitting behaviour.


Getting the Team Back on Track


When loud quitting occurs and team dynamics are affected, leaders should act quickly to get the team back on track.


Identify the root causes of loud quitting and address them proactively. This may involve revisiting team goals, redefining roles and responsibilities, or providing
additional resources and support.


Leaders should also encourage team members to express their concerns and opinions openly, while assuring them that they have a safe space to do so. Have team
meetings, brainstorming sessions, and team-building activities to foster collaboration and rebuild trust.

Offer coaching and support to the team, including the employee who is a loud quitter, which can help individuals overcome their negative experiences and rebuild their
motivation and engagement.


Creating a Resilient and Motivated Team


Preventing loud quitting and maintaining a motivated team require proactive management and a supportive work environment. By understanding the signs of loud
quitting, addressing concerns promptly, and fostering a positive work culture, leaders can create a resilient team that thrives even in challenging times.

Ultimately, effective leadership and open communication are key to preventing loud quitting and building a motivated and engaged workforce.

-- BERNAMA


Melissa Norman is Founder & Managing Director of Aisling Group.



(The views expressed in this article are those of the author(s) and do not reflect the official policy or position of BERNAMA)